Available for opportunities

Hi, I'm Khalid Hasan Milu 👋

Results-driven Business Developer with 3+ years in ERP consulting, B2B sales & CRM. Passionate about digital transformation.

Mirpur-2, Dhaka, Bangladesh

KHM
3+ yrs exp.

About

Results-driven Business Development Manager with 3+ years of experience in ERP software consulting, B2B sales, and business process analysis. Experienced in understanding client requirements, conducting ERP demonstrations, preparing business proposals, coordinating software implementation, and providing user training and post-sales support. Skilled in bridging the gap between business operations and technical teams to deliver effective software solutions. Strong analytical, communication, and stakeholder management skills, with a commitment to improving organizational efficiency through digital transformation.

Core Competencies

📊Sales Management
🖥️ERP Consulting
🤝CRM Systems
💼B2B Sales
📈Strategic Planning
🔍Market Research
👥HRM Solutions
📋Business Analysis
📝MS Office Suite
📣Digital Marketing
📉Data Analytics
🎯Project Coordination

Work Experience

Business Development Manager

Current

Smart Software Ltd.

Panthapath, Dhaka

July 2025Present

Managing and nurturing relationships with 80+ clients, achieving a 25% increase in customer retention. Generating B2B sales opportunities for ERP, HRM, CRM, POS, and custom software solutions. Analyzing client business requirements and recommending suitable ERP solutions. Conducting software demonstrations, preparing proposals, and negotiating contracts. Coordinating ERP implementation with development and support teams to ensure successful project delivery.

Senior Business Developer

Ebexsoft

Dhanmondi, Dhaka

May 2024April 2025

Operated as the primary point of contact for 100+ current clients, successfully reducing customer churn by 11%. Developed and implemented comprehensive sales strategies aligned with company goals, leading to consistent growth in market share. Oversaw CRM initiatives to enhance customer experience and satisfaction. Collaborated with the marketing team to design and execute targeted marketing campaigns, driving lead generation and conversion rates.

Business Developer

Powersoft IT

East Kazipara, Mirpur, Dhaka

Feb 2023May 2024

Identified and pursued new business opportunities, driving revenue growth through lead generation and client acquisition. Cultivated strong relationships with clients to ensure satisfaction and foster long-term partnerships. Collaborated with sales and marketing teams to create tailored proposals and pitch presentations, increasing conversion rates. Monitored sales pipeline and performance metrics to refine strategies and optimize outcomes.

Education

Bachelor of Science in Computer Science & Engineering (CSE)

Bangladesh University of Business and Technology

20192024
CGPA: 3.31 / 4.00

Certifications & Training

💻

Web Development Course

Programming Hero

2024
📱

Digital Marketing Certification

BizBond IT Limited

2018
🎤

Communication & Presentation Skills

Shaifur's

2018

Let's Connect

Whether you have a business opportunity, project collaboration, or just want to say hello — my inbox is open.